Privacy Policy

Privacy Policy

We respect your privacy.

Collection of Personal Information

We will ask you when we need information that identifies you individually or allows us to contact you directly (personal information).
We may ask for personal information when you purchase a product, enter a contest, request a service, complete a survey, subscribe to a news, or engage in some other activity on our site. In connection with these activities, we may ask you for contact information such as your name, telephone number, and email address.
When you visit our website, we collect standard information about your hardware and software such as your IP addresses, browser type, operating system, pages visited on our site, referring and exit pages, and the dates and times of the visits.
This site visitation data is used to administer the site and provide general statistics regarding the use of Saddlery Warehouse. Site visitation data is never linked to your personal information, and we do not use it to identify you individually without your permission.
If your shopping process and checkout process is temporarily stopped, we will send you an e-mail which features the items in your shopping cart, and which you can click to continue your purchase.

Use of Personal Information

We will keep any and all information collected from you at this site strictly confidential and we will not sell, rent, trade, or otherwise share your personal information with third parties for their promotional use without your permission.
We will use the personal information you give us to fulfill the services and provide the products you request from us. This may include sending information that you have requested, or contacting you about products and services that you have purchased. If you do not opt-out of communications from Saddlery Warehouse, we may send you marketing notices including promotions of our products and services. You can opt-out of communications from Saddlery Warehouse at any time.
We sometimes contract with other companies to provide services such as packaging and mailing information, answering user questions, or processing credit card transactions. We will only provide these partners with the information they need to conduct their services, they will be prohibited from using the information we provide for any other purpose and we will require them to observe the intent of this Privacy Policy.
We may disclose your personal information when we reasonably believe that it is required by a law or legal process and to protect and defend our rights and interests and the rights and interests of our affiliates, suppliers, or users. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to enforce or apply these terms and conditions or to protect the rights, property, and safety of others and ourselves.
In the event we go through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of our assets, users' personal information will, in most instances, be part of the assets transferred. Notifications of such a transition will be made using the mechanisms described in the "Changes to this Statement" section below.

Control of Personal Information

You can confirm, change, or update personal information you have provided to us by login in through our website or contacting us directly at 0508 467 734 with your request.
If you want to opt-out of communications from the company, you can do so by calling us at 0508 467 734, one of our operator would be able to respond your request. If you change your mind, you can opt-in again, directly from the website or by phone. When you opt-out of promotional communications from us, you may still receive service messages (such as an order confirmation), legally mandated notices, and critical messages that relate to the ability to use services you have purchased from us.

Security of the Information We Collect

We are committed to protecting the security of your personal information, and we use a range of technologies and procedures to protect your personal information. For example, we store personal information in a secure, limited access facility; sensitive information transmitted to us through our store (such as a credit card number) is encrypted for transmission using the Secure Socket Layer (SSL) protocol. The SSL encryption is designed to make the information unreadable by anyone but us.

Enforcement of this Statement

If you have questions about the policies described in this statement, please contact us directly at 0508 467 734.    

Links to Other Websites

Our website may contain links to other websites. If you use these links, you will leave our website. When you access a non-Saddlery Warehouse website, even one that may contain the Saddlery Warehouse logo, please be aware that we do not control the content and we are not responsible for the privacy practices of that site and we encourage you to review the privacy policies of each site you use. This Privacy Statement does not cover the information practices of those websites linked to our website. These other sites may send their own cookies to users, collect data, or solicit personal information.

Changes to this Statement

We may from time to time update this privacy statement.

Contact Information

We welcome your input on our privacy policy. If you have any questions or suggestions regarding our privacy policy, please contact us at 0508 467 734